Understand Reputation Management with the help of a real world example.

People are probably looking for you and your services on web with your name, email ID, phone, Company name etc and they are going to make their decision depending on the result they get and believe be people trust on the information they get on internet.

Let’s say you are looking for transportation for home furniture shifting and while searching on Google you just came across 3 Transportation firms with similar services and pricing. It is obvious that you would like to check the reviews on the services they are offering to you. The results are like this:

Transporter 1	Transporter 2	Transporter 3
Negative reviews, bad citation	Irrelevant, someone else is there instead of searched one	Positive, relevant results – Positive reviews, accurate information

As obvious the job will be assigned to Transporter 3 with good price value. This rule is applicable to each and every person and business profile.

Reputation is basically is a representation of how you treat people Offline - provide then service in terms of responsiveness, responsibility, follow up, trust factor . This Offline behavior reflects on your online profile if not altered intentionally.

This whole thing explains the background of your online Reputation and now is the time to find out solutions.

To be continued…